What is Trezor® Suite?

Trezor® Suite is the official desktop and web application for managing your crypto with a Trezor® hardware wallet. It provides a unified interface for sending/receiving coins, managing accounts, and performing firmware updates. The Suite works together with Trezor® Bridge (a small helper) to enable browser-to-device communication.

Download & Login — quick checklist

  • Visit trezor.io/start to download Trezor® Suite App for your OS.
  • Install Trezor® Bridge if your browser asks — or use the desktop Suite which bundles the connection helpers.
  • Open Suite, connect your Trezor® device, and follow the Trezor® Wallet Login prompts (PIN + device confirmation).

Common login problems & fixes

Many login failures are connection or verification issues — here’s how to troubleshoot.

  • Error Connecting Trezor® Account: Replug the cable, try a different USB port, and avoid USB hubs.
  • Trezor® Bridge Download: Reinstall Bridge (from trezor.io) and restart your browser.
  • Trezor® Suite App not working: Update to the latest Suite, clear cache, or use the desktop app if web fails.
  • Can't verify Trezor® Wallet: Confirm the device screen matches Suite prompts and never accept unexpected transactions.

Account recovery & 2FA

Trezor® uses a recovery seed (24 words). If you’re locked out or have an Unable to login Trezor® situation, account recovery requires your recovery seed and a compatible device or recovery tool. Trezor® itself does not host passwords — 2FA reset concerns typically refer to services connected to your wallet. If you suspect a compromised seed, move funds to a new wallet immediately.

Troubleshooting: Can't login / Login not working

If PIN entry lockouts or device firmware issues occur, use these steps: verify firmware on device, update Suite, recover using seed on a secure device if needed, and check for OS driver conflicts. Never share your recovery seed or type it on a website.

FAQs

1. Where can I download Trezor® Suite?
From trezor.io/start — always use the official site.
2. What is Trezor® Bridge and do I need it?
Bridge is a small app that enables browser communication with your device. Install it if prompted or use the desktop Suite.
3. My Trezor® login not working — what now?
Check USB, reinstall Bridge/Suite, update firmware, and use seed recovery only as last resort.
4. How do I perform account recovery?
Use your recovery seed (24 words) with a trusted recovery tool or a new hardware wallet. Never enter seed online.
5. Can I reset 2FA for accounts linked to my Trezor®?
2FA resets are handled by the online service, not Trezor®. If 2FA was tied to a service using Trezor® for login, follow that provider’s recovery steps.
6. Where to get official help?
Visit the Trezor® Help Center or official support pages linked on trezor.io.